Bad credit may not be a problem, no credit may not be a
problem, no money down may not be a problem, but something within me thinks
yelling at consumers may be.
My family has the distinct ability to take something that
is said once and run with it. Each
morning on the way to work I am amused and little bewildered by the car sales commercials
I hear on the radio. My in-laws never answer their home phone (yes,
I realize it is 2012, however, they still do have a land line, oh yea and AOL)
as a way to screen telemarketers (by the way, can we universally agree to just
call them telephone sales people and take the marketing name away…presents a
huge identity problem for marketing I think).
So when we call we leave messages, once they realize it is us calling
they will answer. Because we think it’s funny that they do this we (which means
me) leave ridiculous messages pretending to be telephone sales people. This process has led me to some rich
impersonations including most recently the annoying yelling car salesman on the
radio. We all know the guys I’m referring to
right? The dramatic music with the
emphatic BAM sounds behind the guy yelling theatrically, “HOT HOT HOT, THIS
SUMMER IS HOT AND SO ARE THESE DEALS, NO CREDIT, BAD CREDIT, NO PROBLEM, WE’LL
PAY TEN THOUSAND MORE FOR YOUR OLD CAR, COME IN NOW, KIA HONDA TOYOTA, FORD, WE
SELL IT ALL, COME DOWN TODAY!”
I’ll be the first to admit it; I’m kind of a nerd. Not nerdy in the lack of style or social
skills kind of way because let’s be honest, I’m kind of a cool dude, I’m
talking nerdy as in I love to learn and am very curious. My initial response to these commercials is
laughter because they are so confusing to me.
It’s confusing because I wonder about the logic behind them yelling. I can imagine that this guy was hired for
sales on the actual lot and started yelling at customers so management said, “Oh
no bro, you got to go, you are scaring people, let’s put him on the radio.” So now this socially inept cat is on the
radio yelling at people he can’t see and thus cannot scare because they can
just turn the channel. I don’t think it
is wise or socially healthy for people to act without reason or
understanding. I wonder if these commercials
and the yelling have any logic behind them from a marketing standpoint. Is there a strategy to it? Does yelling about great sales somehow psychologically
alter a person’s perception so much that they are willing to buy? Is this some sort of Jedi-mind-trick? How much return are they seeing off these
commercials? Do they see a greater
return when their tone is aggressive? There
must be some bean counter in the back of the dealership somewhere that knows
how many new sales are generated off these radio spots right? Or is this about quantity over quality? There’s a local couple of sisters that have
commercials that are very low budget and truly cheesy, but literally they have
a new one weekly, which comes with it’s own new theme. My best example is the Halloween edition, “Scary
credit, don’t let that spook you, come on down, etc etc.” Is the goal to flood the radio waves with
your name so much that you are just known?
There must be some marketing company out there advising
these folks or they are simply repeating a pattern of sales and a style of
advertising that’s been this way for years without any forethought. Can we stop all the yelling and maybe explain
to me why it is you must scream at me and play such dramatic music on the
background? Let’s be honest, if I go to
BestBuy and some dude screams at me about a TV I’m walking out, why is this
logic any different when it comes to radio or cars? I'm all ears folks, and willing to help turn things around for you, let's stop all the yelling.

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