I read a very interesting article this morning and thought I would share. I share on Facebook, Twitter, and Google+ already, but think this is enough to publish a simple post on my site. The link is below:
Here’s a brief review of what is said:
7 ways to create a memorable customer experience with social media:
- 1. Give the customer a place to talk
- 2. Integrate social media into your customer service
- 3. Activate your existing customer base
- 4. Be proactive
- 5. Reward influencers
- 6. Create compelling content
- 7. Stand out from the crowd
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